mn77's Privacy Policy

mn77 is a safe and reliable online gaming platform serving users in Bangladesh. We believe that protecting the privacy of your personal information is a fundamental responsibility. This Privacy Policy ("Policy") describes how mn77 ("we", "our", or "platform") collects, processes, stores, and protects your personal information.

By using the mn77.bar website and related services, you are considered to have agreed to the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our services and contact our support team for more information.

1.1 Information Collected Directly

When creating an account and using our services on mn77, you voluntarily provide the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• Payment information (bKash, Nagad, Rocket, Upay or bank account details)
• National ID card or passport details for identity verification
• Selfie or photo (when needed to confirm identity)

1.2 Automatically Collected Information

When you use the mn77 platform, our system automatically collects the following technical information:

• IP address and device type
• Browser type and version
• Operating system information
• Session duration and page visit records
• Cookies and local storage data
• Referrer URL (where you came from before visiting the site)

1.3 Transaction Information

To manage financial transactions, we collect:

• Deposit and withdrawal amounts and dates
• Details of the payment method used
• Gaming history and bonus usage records
• Transaction reference numbers

2.1 Service Delivery & Operations

mn77 uses your information for the following purposes:

• Account creation, verification, and management
• Accepting deposits and paying out winnings
• Providing bonuses and promotions and monitoring fulfilment of their conditions
• VIP programme management
• Customer service and support

2.2 Security & Protection

We use your information to protect your account and funds:

• Preventing fraud and unauthorised access
• Anti-money laundering (AML) monitoring
• Age verification — accounts are approved only for users aged 21 or older
• Identifying suspicious transactions
• Detecting duplicate accounts

2.3 Service Improvement & Personalisation

To improve your experience, we use:

• Analysis of preferred games and categories
• Review and improvement of platform performance
• Providing personalised game recommendations
• Presenting relevant promotions and offers

2.4 Communication & Notifications

We contact you to share important information and updates:

• Transaction confirmation messages
• Important account-related notifications
• Information about policy changes
• Promotional messages, subject to your consent

3.1 What Cookies Are and Why We Use Them

Cookies are small text files stored in your browser. mn77 uses the following types of cookies:

• Essential Cookies: To maintain login sessions and ensure security.
• Functional Cookies: To remember your language preferences and settings.
• Analytics Cookies: To review platform usage and improve our service.

3.2 Managing Cookies

You can manage cookies through your browser settings. Please note that disabling essential cookies may prevent some features of mn77 from working properly. We do not use third-party advertising cookies.

4.1 Third-Party Service Providers

mn77 may share limited information with the following categories of third parties, but only as required to operate our services:

• Payment processing services (bKash, Nagad, Rocket, Upay and banking infrastructure)
• Identity verification service providers
• Technology and hosting infrastructure services
• Fraud prevention analytics services

These third parties are required to process information according to mn77's instructions and may not use your information for their own purposes.

4.2 Legal Obligations

In the following circumstances, we may be required to disclose information to authorities:

• As part of a court order or valid legal process
• To assist in investigations of fraud or financial crime
• To comply with anti-money laundering regulations
• In response to valid requests related to national security

4.3 What We Never Do

mn77 commits that:

• Your personal information is never sold
• Information is not transferred to advertisers
• Information is not shared with third parties for marketing purposes without your consent
• Information is not unnecessarily transmitted to international organisations

5.1 Technical Security

mn77 uses industry-standard security technology to protect your information:

• SSL/TLS Encryption: All data transmitted between your browser and our servers is sent in encrypted form.
• Encrypted Storage: Encryption technology is also applied when storing sensitive information.
• Firewall & Intrusion Detection: Advanced cybersecurity measures to prevent unauthorised access.
• Two-Factor Authentication: An additional layer of security for account access.

5.2 Organisational Security

Alongside technical protections, we also have internal policies in place:

• Only authorised personnel are granted access to sensitive information
• Staff receive regular data protection training
• Data access logs are maintained and reviewed
• A rapid response plan is in place for security incidents

6.1 Retention Periods

mn77 retains different types of information for different periods:

• Account Information: For as long as the account is active and, after closure, for the period required by legal obligations.
• Financial Transaction Records: Retained for the long term in compliance with financial regulations.
• Technical Logs: For a limited period, primarily for security review purposes.
• Marketing Consent Records: Remain active until you request otherwise.

6.2 Data Deletion

After legal obligations are met and upon your request, we delete or anonymise your personal information. However, some data may need to be retained for a longer period for fraud prevention or legal process reasons.

7.1 What You Can Do

If you have an account with mn77, you have the following rights:

• Right of Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete information.
• Right to Erasure: Where there is no legal obligation to retain it, you may request deletion of your information.
• Marketing Opt-Out: You may remove yourself from promotional communications at any time.
• Right to Complain: If you are dissatisfied with how your data is handled, you may contact us directly.

7.2 How to Submit a Request

To exercise your data rights, contact the mn77 support team. We will review your request within a reasonable time. Some information may be required to verify your identity.

8.1 Age Restriction

mn77 services are for users aged 21 and above only. We do not knowingly collect any personal information from minors. Age is verified during account registration and proof of identity may be requested if needed.

If it is found that a minor has provided information, that information will be deleted immediately and the associated account will be closed.

9.1 Update Process

mn77 may update this privacy policy from time to time. If any significant changes are made, we will:

• Post a clear notice on the website
• Notify registered users by email
• The date of the change will be noted on this page

If you continue using mn77 after any changes, you will be considered to have agreed to the revised policy. We therefore recommend visiting this page regularly.

For any questions, concerns, or requests to exercise your data rights regarding this privacy policy, please contact the mn77 support team. Our support team is available seven days a week, 24 hours a day.

Your privacy matters to us. mn77 is always committed to protecting your information and we are ready to answer any questions you may have. Support is available in both Bengali and English.